How can we help?
Find answers about Emivo, your account, watching series, the Creator Program, and publishing your stories.
Account & Access
Help with signing in, managing your account, authentication, and accessing Emivo.
Watching & App
Questions about watching episodes, playback, Continue Watching, and using the Emivo app.
Creator Program
Learn about applying to the Emivo Creator Program and becoming part of our creator community.
Series Submissions
Information for creators about submitting, reviewing, updating, and publishing series on Emivo.
Quick answers.
You can create or access your Emivo account through the authentication options available inside the Emivo app. Additional sign-in options may be introduced as the platform grows.
First, make sure you are using the same sign-in method associated with your Emivo account. If the issue continues, contact Emivo Support using the option below.
Yes. Emivo can save your viewing progress so supported episodes can appear in Continue Watching and resume from your previous position.
Emivo is being built as a mobile-first entertainment platform. Availability, supported devices, and distribution options may expand as the platform develops.
Visit the Creator Program page and select Become a Creator. Complete the application and submit it for review. Applications are evaluated as the Creator Program grows.
No. Applying to the Creator Program does not guarantee acceptance. Emivo may consider factors such as originality, storytelling ability, content quality, creative experience, and platform suitability.
Yes. Emivo supports modern storytelling workflows, including AI-assisted and AI-generated production. Creators are responsible for ensuring they have the necessary rights to the content, assets, voices, images, and tools they use.
Creator submissions may be reviewed before publication. A submission may be approved, rejected, or returned with requested changes before it can be published on Emivo.
Yes. If Emivo requests changes to an eligible submission, you may be able to update the submission and send it back for review.
As described in the Emivo Terms of Use, creators generally retain ownership of their original content, subject to third-party rights and any separate Creator Program agreement. Emivo receives the rights necessary to host, distribute, and promote accepted content on the platform.
We're here to help.
If you couldn't find the answer you were looking for, contact Emivo Support and tell us what you need help with.